Store Address

 

513 Delaware Ave

Portland, PA 18351

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Opening Time

Mon - Sat: 9am - 5pm

Sun: Closed

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© 2019 Frederick Duckloe & Brothers, Inc.

Shipping & Return Policy

Effective date: August 22, 2018

Your pack shipment


Packages are generally dispatched within 2 days after receipt of payment and are shipped via UPS with tracking and drop-off without signature. If you prefer delivery by UPS Extra with required signature, an additional cost will be applied, so please contact us before choosing this method. Whichever shipment choice you make, we will provide you with a link to track your package online.

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.

Boxes are amply sized and your items are well-protected.

Return Policy

Due to the custom and hand crafted nature of Duckloe Furniture, merchandise returns are not entertained. Furniture can be serviced and repaired if damaged and in rare cases exchanged. Duckloe backs its furniture with a manufacturer’s guarantee to provide quality craftsmanship that is free from defect.